Frequently Asked Questions

How can physical therapy help me?

A licensed therapist will thoroughly evaluate your condition and identify the source of your discomfort or dysfunction. An individual treatment plan will be designed which will usually include extensive education about your particular situation/problem, manual therapy intervention, the use of exercises, modalities (ultrasound, electrical stimulation, hot packs), and also biomechanical re-education to treat the problem area. Education on proper body mechanics and posture are also key elements provided to prevent re-injury.

Does my insurance cover physical therapy visits?

Most medical insurance companies, workers compensation plans, Medicare, and motor vehicle policies generally cover PT treatment. Please check with your carrier regarding your out-patient PT benefits and possible patient responsibilities. Your may plan require pre-certification for the visit, so please inform your carrier of your outpatient physical therapy needs.

Rebound accepts most insurance companies including Auto Insurance and Workers Compensation.

If you are not sure if we accept your insurance, call us at (508) 651-0051.

We also accept patients who prefer to self-pay for their treatment.

What will I need for the first visit?

Please come a few minutes earlier to fill out new patient paperwork. Please bring your insurance card, prescription/referral from your physician, a photo ID, any MRI or other imaging reports/images, and medication lists. If your plan requires pre-certification for the visit, please inform your carrier of your outpatient physical therapy needs.

What should I wear?

We recommend you wear comfortable clothes and casual shoes or sneakers. If you are coming from work or another destination, feel free to use one of our private rooms to change into more appropriate gear! ​

What should I expect from my first visit?

Our services encompass a tailored and comprehensive evaluation which typically takes 60 minutes. It will include time for your therapist to properly diagnose your injury and to get to know you, so that she/he may better understand your level of functionality and limitations. Some initial treatment will usually be provided, as time allows.

What should I expect from later visits?

This is mostly dependent on the treatment you and your therapist decide is best. Appointments are scheduled on 30 minute intervals, but typically last 45-60 minutes. Appointments are available up to 4 weeks in advance. If you need to cancel or rearrange an appointment, we require 24 business hour notice in order for you not to be charged a $50 cancellation fee. ​

How can I access my home care program?

To access your home exercise program online, go

If you are looking for Patty’s Pilate’s video, please follow this link,